LODGING COMPLAINTS

The following need to be known by communities when they believe that their cultural, religious or linguistic rights are denied or violated:

How should complaints be lodged?

A complaint should be made in writing, in prescribed forms in various ways including walk-in, fax, email, postal address, referrals, telephone, and any other mode of communication. The Complainant must complete a complaint form in order to capture his/ her personal details. Forms can also be accessed on the website of the Commission: www.crlcommission.org.za or by requesting the Commission to send such to those in need. However, the Commission will assist those who cannot write or the disabled to put their complaints in writing.

When can a community lodge a complaint with the Commission?

A person belonging to a cultural, religious or linguistic community may lodge a complaint with the Commission when that person/community believes that rights are threatened or that they are denied the right to enjoy and practice their culture and religion and use their language; as well as when that community is denied the right to freely form, join and maintain cultural, religious and linguistic associations.

Complaint Form

Please submit your complaint by filling in the form below or download the form by clicking the button:

Step 1 of 3

Your Details

NOTE: The personal information submitted herein shall be solely used for your registration with the Information Regulator (“Regulator”).

All the information submitted herein shall be used for the purpose stated above, as mandated by law. This information may be disclosed to the public. The Regulator undertakes to ensure that appropriate security control measures are implemented to protect all the information to be submitted in this document.

Download Complaint Form